
Our goal is Goal to increase customer satisfaction to the level that all callers (potential clients, and current clients) would consider the phone customer experience as exceptional.
Secret Shopper will call our office on the date/time scheduled and share the provided information about a fictitious car accident that they were involved in recently.
Secret Shopper will follow standard post-call requests and complete a follow up survey.
A check for $100 is mailed to you within X days.